Course curriculum

    1. Learning Mindset

    2. Learning Environment

    3. Mindset Overview

    4. Building Communication-Relationships

    5. Comm - Relationships- 6 steps to Rapport

    6. Communication + Tonality

    7. Communication + Body language

    8. Environmental Awareness

    9. Conflict Awareness Management

    10. Conflict Management

    1. CIIP Learners Guide

About this course

  • Free
  • 11 lessons
  • 0.5 hours of video content

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